We want to make your experience with Minute Menu a positive one, and have created a training library of videos and user documentation to help you learn. Our training team has expertise in CACFP management and can help you make the most of Minute Menu.
On the Minute Menu training web site you will find:
Self-paced, e-learning classes
Webinar schedules and access to upcoming webinars
Useful help articles
CACFP Resources
We have a team of professionals who support our customers on the phone and through email. This team includes experts on the food program, child care, software, networking, and more. To contact our Support Team: email or submit a ticket.
Our support team is available Monday – Friday from 9am – 5pm central time.
The USDA Food Program requires Sponsors to record and store large amounts of information about child care centers. Sponsors use Minute Menu to manage that information. As a result, a great deal of information about child care centers is transmitted to and from Minute Menu servers.
Data Encryption
When you use Minute Menu, you connect to the Minute Menu servers via a secure, authenticated channel using industry standard SSL encryption. This means that this data, when transmitted, can only be understood by its intended recipient – in this case, you and your Minute Menu software. The use of data encryption effectively prevents anyone from examining any personal data while food program claim information is recorded.
Policy on Data Privacy
The data stored in the Minute Menu system is done so under the direct authorization of each client sponsor. Per the agreement centers sign with their sponsors in order to participate in the food program, and per the agreement the sponsor has with the state CACFP agency, this information must be made available to state agency and federal USDA officials any time they request it. Likewise, if a sponsor requests (in writing) that we share any of this information with a third party, we are required to do so.
Beyond these situations, it is our policy never to share any of the personal information with any third party. We may share aggregated information (as an example: “in October, 10,000 centers used Minute Menu”), but never any specific information on any individual center or sponsor that uses Minute Menu.
While a great deal of information about child care centers is publicly available from a number of sources, including state child care licensing agencies, you can rest assured that Minute Menu is not a source where personal information can be obtained.
