Process Flow
Our billing process follows the U.S. government fiscal year, which runs from October 1 to September 30.
Each year, KidKare will issue an annual estimate to the Oklahoma representative at SHI International three (3) months before October 1. Upon receipt of our estimate, SHI will promptly send a quote to OSDE to obtain a Purchase Order (PO) for the upcoming fiscal year.
Once the PO has been issued and shared with us, we will send an annual invoice to SHI for the upcoming fiscal year, with payment due within 30 days. Payment must be received no later than October 30.
For any questions or clarification on billing, please reach out to our billing department at finance@kidkare.com, and copy our VP of Finance at standon@kidkare.com
1. Go to the KidKare website by clicking the link below https://app.kidkare.com/#/login/
2. Click on “I need a new Password” in the bottom right as shown in the image below.
3. Enter your email address into the email field and then click on “Send Me”
4. This should send an email to the email address entered from KidKare Enrollment Portal with a link to reset your password. Click on the blue link
5. Enter your new password into the fields below and click “Go”
6. Now you can go back to the login page and login with your email as the username and your new password!
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