Email Notification

Subject line: Important Plan Changes – KidKare by Minute Menu

Your food program solutions from KidKare are getting an upgraded plan and a new price.  Starting on October 1st, 2019 (the next program year), our KidKare Sponsor Plan will include all mobile friendly KidKare food program features, online enrollment and a new home site monitoring tool.

Why the Change?

As you have grown and changed over the years, so have we, yet we have not increased our basic pricing in 10+ years. We’ve expanded our offerings from our very first products, Minute Menu HX and Minute Menu CX, to powerful efficiency-gaining products like eForms (electronic enrollment), KidKare (online and mobile), hx2go (home provider mobile monitoring tool), and more. Updating our pricing and bundling key food program features simplifies billing and allows us to continue investing in new solutions to serve the food program community.

 

What the Change Means for You

  • Existing contracts and pricing will expire effective September 30th, 2019. Existing customers will migrate to a new pricing structure and contract on October 1st, 2019.
  • Great features that were purchased separately, such as eForms and hx2go, will now be included in the new plan. Add-on monthly and annual fees are eliminated.
  • Packaging sponsor features together in a single plan will provide sponsors the ability to automate manual tasks and save on printing, filing and supplies (savings of 20% or more are typical). See https://www.kidkare.com/agreement-update for details.

Effective October 1st, 2019 we will offer 2 types of plans for sponsors:

  • HX Home Sponsors: Plan based on monthly rate per active provider.
  • CX Center Sponsors: Plan based on % of total reimbursement amount per month.

Sponsors that sign the new agreement by September 30th 2019 will receive a discount in 2019-2020 and 2020-2021 to provide time to adopt the cost saving features included in the new plan.

Sponsors using both HX and CX will also receive a multiple product discount.  Visit https://www.kidkare.com/agreement-update to access tools and notifications related to this announcement.

 

What’s Next

In July, each sponsor will receive a new contract that reflects the new price structure. You will also receive an email that details out the pricing changes and bridge discounts based on your own usage. Watch your email for an invitation to a webinar on July 11 at 1:00 CST to further explain the plan changes and answer questions.  You can register now at  https://register.gotowebinar.com/register/1938316254361177100

Meeting you with the solutions you need to make healthy feeding possible is what drives us. Thank you for trusting us to be your technology partner these last 25 years. We greatly appreciate your support and we look forward to the future we will build together as KidKare.

If you have any questions, click Reply. Our team is here to help.

-The KidKare Team

Letter Notification

Dear Customer,

As noted in our email to clients sent during the week of July 1st, we are changing our pricing structure and bundling together key food program features to encourage automation and better reflect the value provided to the CACFP community.

With this effort, we are updating all current agreements to reflect the changes. The new agreement is called the KidKare Access Terms and Conditions. You will receive the agreement via email and can electronically sign before October 1st to gain access to the newly bundled features and accept the new pricing structure.  Review the new terms soon and get signed up to take advantage of extra discounts for early adoption.

Please note this serves as formal notice that as of September 30, 2019 we are terminating the prior General License and Service Agreement pursuant to the Term and Termination clause included. The new Access Terms and Conditions, including the updated pricing, will become effective for all of our customers October 1st, 2019. As of October 1st, 2019, all existing contracts will be subject to the new terms. Please see the new terms in the Access Agreement emailed to you, or see the new standard terms at https://www.kidkare.com/agreement-update/

We look forward to working with you to fully implement the bundled tools and create even more value to promote healthy feeding in 2020 and beyond.  Thank you for your continued support as a KidKare customer.

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